I operate without staff and my priority is the repair of customers’ vehicles therefore there is often a delay before I can respond to emails, social media messages and voicemails. Any messages received outside of normal business hours will be replied to during the next working day.
Jonathan Fry Automotive Ltd no longer carries out diagnostic or fault finding work on vehicles not normally maintained and serviced by us.
The workshop address is as follows.
Jonathan Fry Automotive Ltd
Unit 2, 45a Bromley Street
You can telephone the workshop on the following number during normal business hours. Outside of business hours and also when I am too busy working to answer calls a voicemail system operates to take your message.
Tel: 01482 521201
Fax: 01482 521205
Calls may be recorded to provide evidence of a business transaction, to ensure compliance with industry standards, for fact verification and to prevent or detect crime.
You can text the workshop from your mobile phone using our dedicated SMS number. Please remember to include your full name and the vehicle’s registration number in your message.
SMS: 07400 171201
I can receive WhatsApp messages at the workshop during normal business hours only using my WhatsApp Business account on either of the following numbers. WhatsApp messages received outside of normal business hours will not be transferred to the workshop and I will not be notified of them.
Messages sent from this form, by email, by Facebook Messenger or by Twitter Direct Message are diverted automatically to my Freshdesk support system. Calls, faxes, SMS text messages and voicemails are handled by my 3CX business phone system. Calls, emails, SMS text messages, social media messages and voicemails are replied to in the order they are received and only when time permits.