Digital Service Records

Service BookDo you remember the service book in your glove box which the garage stamped after every service? If your car still has one you are lucky because many vehicle manufacturers are phasing out the issuing of a paper service book and instead are moving over to digital service records.

Digital service records are stored online on the vehicle manufacturer’s servers and can be accessed via their web sites. The advantage is that they can be checked at any time by the vehicle’s owner, the repairers or even by someone interested in buying the vehicle. The disadvantage for the repairers is the need to both register for and then be accepted onto each vehicle manufacturer’s system, a process which can be very time-consuming. Once accepted, the repairer needs to log into the system to update these records after each service is carried out, again another time consuming process. Ultimately this will increase the time it takes to complete a service and therefore the cost to the customer.

Not all vehicle manufacturers have adopted digital service records yet but are expected to do so.  Of the ones which have we have registered with them and are able to update digital service records for the following vehicle manufacturers. We’ll keep this list updated as more come online.

  • Audi
  • Bentley
  • Ford
  • Lamborghini
  • Mazda
  • Seat
  • Skoda
  • Volkswagen

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