COVID-19 Update 05-01-2021

Firstly I’d like to wish all of my customers a Happy New Year.

The workshop reopened on Monday 4th January after the Christmas break. Following on from the government’s announcement yesterday the workshop will remain open when there is work in the diary but will close and I will stay at home if there are no bookings. I can still be reached when at home using the contact methods listed on the contact page of this web site.

Workshop Mobile Telephone Update

I have decided not to renew the contract for the workshop mobile phone when it expires in March. As many of you will have noticed it’s next to useless for making or receiving calls in the workshop due to the low quality signal and is an expensive text messaging device.

Instead I have reserved a new mobile phone number. Calls to this number will be routed via our 3CX phone system to the workshop telephones and text messages will be routed to 3CX’s inbuilt chat and messaging system. Calls and texts will be replied to from the workshop during normal working hours.

I will release the new number and phase out the use of the mobile phone in the next few weeks once internal testing has been completed.

All customers will be notified before the mobile phone contract expires.

Workshop Temporarily Closed

Due to a member of my immediate family testing positive for COVID-19 and two members of their support bubble also testing positive I have closed the workshop for two weeks.

I remain free of any symptoms recognised as relating to the virus and I’m isolated from the family member affected and have been since Tuesday morning.

The workshop will reopen on Wednesday 25th November 2020. With the exception of vehicles with expiring MOTs and vehicles with faults that make them unroadworthy or unusable the workshop should be considered to be fully booked until week commencing Monday 14th December 2020.

I am available on the workshop mobile if you need to get in touch or via the Contact page on this web site.

COVID-19 Update 05-11-2020

The government have reaffirmed that car repair garages are essential services which can remain open during the second lockdown. I have therefore decided to keep the workshop open throughout this month-long lockdown.

The workshop will be closed for one week between Monday 7th December and Friday 11th December 2020.

The workshop remains closed to visitors. Unless you are dropping a car off for a prearranged appointment, collecting a car after work is completed or delivering parts then please do not visit the workshop.

Our Safe Workshop Practice Charter

  • We try to minimise contact with customers and suppliers.
    • The workshop is closed to visitors and all work is carried out by appointment only.
    • Initial customer contact is by telephone, email or social media messaging only.
    • Drop-off and pick-up times will be staggered to ensure there is only one customer present at the workshop at any time.
    • We are not providing a while-you-wait service and there will be no waiting at or in the vicinity of the workshop.
  • We keep customers safe by using new disposable seat covers, floor mats and gloves for every job.
  • We will turn off vehicle Air Con/Climate Control to avoid spreading germs.
  • We wipe down all vehicle contact points as we work with Smartsan-V (passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards), a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. A sanitation checklist will be left in all vehicles after the final treatment.
  • Items in the workshop which come into contact with customers such as the card machine will be sanitised after each use with Smartsan-V.
  • Our workshop follows all current government social distancing guidelines.
    • New signage and barriers have been installed at the workshop complying with the government’s latest ‘COVID-19 Secure‘ guidelines.
    • A clear plastic cough/sneeze guard is now installed at the reception counter.
    • Alcohol-based hand sanitiser gel (≥70% alcohol content, passes BS EN 1276 & BS EN 1500 disinfection standards) is available on the reception counter. I would ask all visitors to use it on arrival at reception and before they leave.
  • We respect high risk customers by maintaining an external drop-off and collection point.
    • When necessary and for high-risk customers we will increase our level of personal protective equipment (PPE) to include a 3M FFP3 respirator and disposable nitrile examination gloves.
  • We will offer you value-added services; e.g. Air Con disinfection, cabin filter replacement (HEPA) etc. for your added protection.
  • To keep your vehicle legally roadworthy we will carry out a free visual safety check of the following:
    • Brake Discs
    • Brake Pads
    • Horn
    • Lights
    • Wipers & Washers
    • Tyres
    • MOT Due Date
  • We will notify you of any defects found during this check.
  • We will ensure all contact points and keys are wiped down before collection.

DVSA issues clarification on MOT exemptions — Garagewire

Vehicles exempt from MOTs which are presented for testing and fail to achieve a pass must no longer be driven on public roads, a DVSA notification has confirmed.

From today (27 May 2020) test certificates will remind drivers that if a vehicle fails its MOT, the six-month MOT exemption is no longer valid.

The test expiry date, which will be updated the following day, will revert to the fail date.

Read more:
DVSA issues clarification on MOT exemptions — Garagewire

Deodorising and Sanitising by CarSmart

Our friends at local bodyshop CarSmart are now offering a vehicle deodorising and sanitising service using their new fogger machine.

This technique is effective against a wide range of pathogens and remains effective for up to 30 days.

For further details contact CarSmart directly on 01482 223998.

Our Safe Workshop Practice Charter

  • We try to minimise contact with customers and suppliers.
    • The workshop is closed to visitors and all work is carried out by appointment only.
    • Initial customer contact is by telephone, email or social media messaging only.
    • Drop-off and pick-up times will be staggered to ensure there is only one customer present at the workshop at any time.
    • We are not providing a while-you-wait service and there will be no waiting at or in the vicinity of the workshop.
  • We keep customers safe by using new disposable seat covers, floor mats and gloves for every job.
  • We will turn off vehicle Air Con/Climate Control to avoid spreading germs.
  • We wipe down all vehicle contact points as we work with Smartsan-V (passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards), a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. A sanitation checklist will be left in all vehicles after the final treatment.
  • Items in the workshop which come into contact with customers such as the card machine will be sanitised after each use with Smartsan-V.
  • Our workshop follows all current government social distancing guidelines.
    • New signage and barriers have been installed at the workshop complying with the government’s latest ‘COVID-19 Secure‘ guidelines.
    • A clear plastic cough/sneeze guard is now installed at the reception counter.
    • Alcohol-based hand sanitiser gel (≥70% alcohol content, passes BS EN 1276 & BS EN 1500 disinfection standards) is available on the reception counter. I would ask all visitors to use it on arrival at reception and before they leave.
  • We respect high risk customers by maintaining an external drop-off and collection point.
    • When necessary and for high-risk customers we will increase our level of personal protective equipment (PPE) to include a 3M FFP3 respirator and disposable nitrile examination gloves.
  • We will offer you value-added services; e.g. Air Con disinfection, cabin filter replacement (HEPA) etc. for your added protection.
  • To keep your vehicle legally roadworthy we will carry out a free visual safety check of the following:
    • Brake Discs
    • Brake Pads
    • Horn
    • Lights
    • Wipers & Washers
    • Tyres
    • MOT Due Date
  • We will notify you of any defects found during this check.
  • We will ensure all contact points and keys are wiped down before collection.

Coronavirus MOT Updates

Car, van and motorcycle MOT expiry dates will be extended by 6 months if it’s due on or after 30 March 2020 – but you must keep your vehicle safe to drive.

  1. Eligibility
  2. First MOT Due
  3. How the 6-month Extension Works
  4. If you take your vehicle for its MOT and it fails

The government announced back in March that MOTs due to expire after the 30th March 2020 will be extended by six months. Since then there has been little demand from the public for MOT tests and as a result most MOT Stations and repair workshops have temporarily closed.

I have been in constant contact with the MOT Station I use for my customer’s MOT tests and I’m now pleased to announce that they have reopened but with reduce staffing and reduced operating hours. This means I can now take bookings for MOT tests when they fall due.

New guidance issued by the Driver and Vehicle Standards Agency on May 27th 2020 clarifies the rules regarding vehicles which fail the MOT test. This will have implications for my customers as their vehicle will be unusable until a repair and retest have been carried out.

I will keep this page updated with any changes or new information as an when it released.

A brief outline of these changes is detailed below. You can read the full guidance here.

1. Eligibility

Your MOT certificate will be extended by 6 months if it was due to expire on or after 30 March 2020 and your vehicle is a:


2. First MOT due

The extension also applies to these types of vehicles that are due their first MOT test on or after 30 March 2020.


3. How the 6-month extension works

Your vehicle’s MOT expiry date will be automatically extended by 6 months if it’s eligible. This will be done about 7 days before it’s due to expire.

This means that:

  • your vehicle will still have a valid MOT certificate for an extra 6 months
  • you can still tax your vehicle – you might need to wait to do this until later in the month if both your MOT and vehicle tax run out this month
  • your insurance will still be valid
  • your vehicle’s record will be updated so the police can see you have a valid MOT

You will not get a new paper MOT certificate with the new expiry date on it.

You must still keep your vehicle safe to drive.

Example

Your vehicle’s MOT was due to expire on 3 May 2020.

This will automatically be extended to 3 November 2020. You will need to get your MOT by this date.


4. If you take your vehicle for its MOT and it fails

Your MOT extension will no longer apply if you take your vehicle for its MOT and it fails.

Your vehicle will need to be fixed and pass its MOT before you can use it again.

Example

Your vehicle’s MOT was originally due to expire on 3 May 2020, but has been extended to 3 November 2020.

You take your vehicle for its MOT in August and it fails. You must stop using the vehicle until it’s fixed and passes another MOT test.


Our Safe Workshop Practice Charter

  • We try to minimise contact with customers and suppliers.
    • The workshop is closed to visitors and all work is carried out by appointment only.
    • Initial customer contact is by telephone, email or social media messaging only.
    • Drop-off and pick-up times will be staggered to ensure there is only one customer present at the workshop at any time.
    • We are not providing a while-you-wait service and there will be no waiting at or in the vicinity of the workshop.
  • We keep customers safe by using new disposable seat covers, floor mats and gloves for every job.
  • We will turn off vehicle Air Con/Climate Control to avoid spreading germs.
  • We wipe down all vehicle contact points as we work with Smartsan-V (passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards), a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. A sanitation checklist will be left in all vehicles after the final treatment.
  • Items in the workshop which come into contact with customers such as the card machine will be sanitised after each use with Smartsan-V.
  • Our workshop follows all current government social distancing guidelines.
    • New signage and barriers have been installed at the workshop complying with the government’s latest ‘COVID-19 Secure‘ guidelines.
    • A clear plastic cough/sneeze guard is now installed at the reception counter.
    • Alcohol-based hand sanitiser gel (≥70% alcohol content, passes BS EN 1276 & BS EN 1500 disinfection standards) is available on the reception counter. I would ask all visitors to use it on arrival at reception and before they leave.
  • We respect high risk customers by maintaining an external drop-off and collection point.
    • When necessary and for high-risk customers we will increase our level of personal protective equipment (PPE) to include a 3M FFP3 respirator and disposable nitrile examination gloves.
  • We will offer you value-added services; e.g. Air Con disinfection, cabin filter replacement (HEPA) etc. for your added protection.
  • To keep your vehicle legally roadworthy we will carry out a free visual safety check of the following:
    • Brake Discs
    • Brake Pads
    • Horn
    • Lights
    • Wipers & Washers
    • Tyres
    • MOT Due Date
  • We will notify you of any defects found during this check.
  • We will ensure all contact points and keys are wiped down before collection.

COVID-19 Update w/c 25-05-2020

The workshop will be closed on Monday for the bank holiday but will be open again on Tuesday 26th May. I am already 80% booked up for the week but there is room to accommodate emergency jobs if required.

The workshop remains closed to visitors and all work is carried out by appointment only. Initial contact is by telephone, email or social media messaging. I will be staggering drop-off and pick-up times to ensure only one customer is present at the workshop at a time.

I will continue to sanitise all vehicles when they arrive and before they leave with a suitable anti-microbial disinfectant.

Our Safe Workshop Practice Charter

  • We try to minimise contact with customers and suppliers.
    • The workshop is closed to visitors and all work is carried out by appointment only.
    • Initial customer contact is by telephone, email or social media messaging only.
    • Drop-off and pick-up times will be staggered to ensure there is only one customer present at the workshop at any time.
    • We are not providing a while-you-wait service and there will be no waiting at or in the vicinity of the workshop.
  • We keep customers safe by using new disposable seat covers, floor mats and gloves for every job.
  • We will turn off vehicle Air Con/Climate Control to avoid spreading germs.
  • We wipe down all vehicle contact points as we work with Smartsan-V (passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards), a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. A sanitation checklist will be left in all vehicles after the final treatment.
  • Items in the workshop which come into contact with customers such as the card machine will be sanitised after each use with Smartsan-V.
  • Our workshop follows all current government social distancing guidelines.
    • New signage and barriers have been installed at the workshop complying with the government’s latest ‘COVID-19 Secure‘ guidelines.
    • A clear plastic cough/sneeze guard is now installed at the reception counter.
    • Alcohol-based hand sanitiser gel (≥70% alcohol content, passes BS EN 1276 & BS EN 1500 disinfection standards) is available on the reception counter. I would ask all visitors to use it on arrival at reception and before they leave.
  • We respect high risk customers by maintaining an external drop-off and collection point.
    • When necessary and for high-risk customers we will increase our level of personal protective equipment (PPE) to include a 3M FFP3 respirator and disposable nitrile examination gloves.
  • We will offer you value-added services; e.g. Air Con disinfection, cabin filter replacement (HEPA) etc. for your added protection.
  • To keep your vehicle legally roadworthy we will carry out a free visual safety check of the following:
    • Brake Discs
    • Brake Pads
    • Horn
    • Lights
    • Wipers & Washers
    • Tyres
    • MOT Due Date
  • We will notify you of any defects found during this check.
  • We will ensure all contact points and keys are wiped down before collection.

COVID-19 Update

The workshop will reopen at 9.00am on Monday 18th May to deal with breakdowns and a few jobs which have accumulated over the past few weeks. The workshop will remain open all week and I’ll decide at the end of the week whether to stay open or close again depending on demand.

The workshop is closed to visitors and all work is carried out by appointment only. Please phone the workshop on 01482 521201 or the workshop mobile and leave a voicemail message. Alternatively send a text message to the workshop mobile, a WhatsApp message to 441482521201 or use the message function on the company Facebook page. Please don’t send work-related messages to my personal Facebook account as I won’t see these on the workshop computer.

I’ll advise customers of the new procedures in place at the time of booking. As has been the case since the 13th March all vehicles are sanitised on arrival and before they leave with an appropriate anti-microbial disinfectant.

Our Safe Workshop Practice Charter

  • We try to minimise contact with customers and suppliers.
    • The workshop is closed to visitors and all work is carried out by appointment only.
    • Initial customer contact is by telephone, email or social media messaging only.
    • Drop-off and pick-up times will be staggered to ensure there is only one customer present at the workshop at any time.
    • We are not providing a while-you-wait service and there will be no waiting at or in the vicinity of the workshop.
  • We keep customers safe by using new disposable seat covers, floor mats and gloves for every job.
  • We will turn off vehicle Air Con/Climate Control to avoid spreading germs.
  • We wipe down all vehicle contact points as we work with Smartsan-V (passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards), a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. A sanitation checklist will be left in all vehicles after the final treatment.
  • Items in the workshop which come into contact with customers such as the card machine will be sanitised after each use with Smartsan-V.
  • Our workshop follows all current government social distancing guidelines.
    • New signage and barriers have been installed at the workshop complying with the government’s latest ‘COVID-19 Secure‘ guidelines.
    • A clear plastic cough/sneeze guard is now installed at the reception counter.
    • Alcohol-based hand sanitiser gel (≥70% alcohol content, passes BS EN 1276 & BS EN 1500 disinfection standards) is available on the reception counter. I would ask all visitors to use it on arrival at reception and before they leave.
  • We respect high risk customers by maintaining an external drop-off and collection point.
    • When necessary and for high-risk customers we will increase our level of personal protective equipment (PPE) to include a 3M FFP3 respirator and disposable nitrile examination gloves.
  • We will offer you value-added services; e.g. Air Con disinfection, cabin filter replacement (HEPA) etc. for your added protection.
  • To keep your vehicle legally roadworthy we will carry out a free visual safety check of the following:
    • Brake Discs
    • Brake Pads
    • Horn
    • Lights
    • Wipers & Washers
    • Tyres
    • MOT Due Date
  • We will notify you of any defects found during this check.
  • We will ensure all contact points and keys are wiped down before collection.

COVID-19 Precautions

Important COVID-19 Update:

From tomorrow I will be treating the controls and door handles of all vehicles on their arrival at the workshop and before they leave with Smartsan V anti-microbial disinfectant. Controls are items such as the steering wheel, gear lever, parking brake lever and commonly used switches. I will also extend that treatment to items in the workshop such as the credit card machine.

Smartsan V is a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. It passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards.

You can read more about the product I will be using and download its datasheet at the link below.

I’m being proactive with this so I can help protect both myself and my customers.

https://autosmart.co.uk/products/csmv114c-smartsan-v

Our Safe Workshop Practice Charter

  • We try to minimise contact with customers and suppliers.
    • The workshop is closed to visitors and all work is carried out by appointment only.
    • Initial customer contact is by telephone, email or social media messaging only.
    • Drop-off and pick-up times will be staggered to ensure there is only one customer present at the workshop at any time.
    • We are not providing a while-you-wait service and there will be no waiting at or in the vicinity of the workshop.
  • We keep customers safe by using new disposable seat covers, floor mats and gloves for every job.
  • We will turn off vehicle Air Con/Climate Control to avoid spreading germs.
  • We wipe down all vehicle contact points as we work with Smartsan-V (passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards), a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. A sanitation checklist will be left in all vehicles after the final treatment.
  • Items in the workshop which come into contact with customers such as the card machine will be sanitised after each use with Smartsan-V.
  • Our workshop follows all current government social distancing guidelines.
    • New signage and barriers have been installed at the workshop complying with the government’s latest ‘COVID-19 Secure‘ guidelines.
    • A clear plastic cough/sneeze guard is now installed at the reception counter.
    • Alcohol-based hand sanitiser gel (≥70% alcohol content, passes BS EN 1276 & BS EN 1500 disinfection standards) is available on the reception counter. I would ask all visitors to use it on arrival at reception and before they leave.
  • We respect high risk customers by maintaining an external drop-off and collection point.
    • When necessary and for high-risk customers we will increase our level of personal protective equipment (PPE) to include a 3M FFP3 respirator and disposable nitrile examination gloves.
  • We will offer you value-added services; e.g. Air Con disinfection, cabin filter replacement (HEPA) etc. for your added protection.
  • To keep your vehicle legally roadworthy we will carry out a free visual safety check of the following:
    • Brake Discs
    • Brake Pads
    • Horn
    • Lights
    • Wipers & Washers
    • Tyres
    • MOT Due Date
  • We will notify you of any defects found during this check.
  • We will ensure all contact points and keys are wiped down before collection.