Important COVID-19 Update:

From tomorrow I will be treating the controls and door handles of all vehicles on their arrival at the workshop and before they leave with Smartsan V anti-microbial disinfectant. Controls are items such as the steering wheel, gear lever, parking brake lever and commonly used switches. I will also extend that treatment to items in the workshop such as the credit card machine.

Smartsan V is a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. It passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards.

You can read more about the product I will be using and download its datasheet at the link below.

I’m being proactive with this so I can help protect both myself and my customers.

https://autosmart.co.uk/products/csmv114c-smartsan-v

Our Safe Workshop Practice Charter

  • We try to minimise contact with customers and suppliers.
    • The workshop is closed to visitors and all work is carried out by appointment only.
    • Initial customer contact is by telephone, email or social media messaging only.
    • Drop-off and pick-up times will be staggered to ensure there is only one customer present at the workshop at any time.
    • We are not providing a while-you-wait service and there will be no waiting at or in the vicinity of the workshop.
  • We keep customers safe by using new disposable seat covers, floor mats and gloves for every job.
  • We will turn off vehicle Air Con/Climate Control to avoid spreading germs.
  • We wipe down all vehicle contact points as we work with Smartsan-V (passes BS EN1276:1997 & BS EN 1650:1998 disinfection standards), a non-staining broad spectrum sanitiser that is effective against a wide range of pathogenic virus, bacteria, yeast and fungi. A sanitation checklist will be left in all vehicles after the final treatment.
  • Items in the workshop which come into contact with customers such as the card machine will be sanitised after each use with Smartsan-V.
  • Our workshop follows all current government social distancing guidelines.
    • New signage and barriers have been installed at the workshop complying with the government’s latest ‘COVID-19 Secure‘ guidelines.
    • A clear plastic cough/sneeze guard is now installed at the reception counter.
    • Alcohol-based hand sanitiser gel (≥70% alcohol content, passes BS EN 1276 & BS EN 1500 disinfection standards) is available on the reception counter. I would ask all visitors to use it on arrival at reception and before they leave.
  • We respect high risk customers by maintaining an external drop-off and collection point.
    • When necessary and for high-risk customers we will increase our level of personal protective equipment (PPE) to include a 3M FFP3 respirator and disposable nitrile examination gloves.
  • We will offer you value-added services; e.g. Air Con disinfection, cabin filter replacement (HEPA) etc. for your added protection.
  • To keep your vehicle legally roadworthy we will carry out a free visual safety check of the following:
    • Brake Discs
    • Brake Pads
    • Horn
    • Lights
    • Wipers & Washers
    • Tyres
    • MOT Due Date
  • We will notify you of any defects found during this check.
  • We will ensure all contact points and keys are wiped down before collection.

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